Privacy Policy

1. Who We Are

Turinvicta Viagens e Turismo Lda ( RNAVT 2339 ), with head office at Rua S. João Brito, N.º 605, Loja 26 4100-455 Porto, is the company responsible for providing the relevant services and for the website www.getinporto.com, through which users and/or customers have access to information regarding GetinPorto, services and product presentations, as marketed or delivered over time, and is the Data Controller of personal data for the purposes of this Policy.

2. Collection and Processing of Personal Data

Your personal data may be requested by Turinvicta when you subscribe to our newsletter, download documents, buy a product, request a contact, and may also be processed in the context of the execution and provision of services by Turinvicta.
Your browsing on the GetinPorto website may also be monitored for statistical purposes.
We may also collect information about your computer hardware and software. This information may include your IP address, browser type, domain names, access times and referring website addresses.

3. Use and Purposes of Personal Data Collected

Turinvicta may process your personal data in order to:

(i) provide the services concerned and/or carry out its activity, including:

– Provide, render and perform the services concerned;

– Process and complete transactions, as well as send related information, including transaction confirmations and invoices

– Managing the use of the services by its customers, responding to inquiries and comments, and providing customer service and support;

– Send technical alerts, updates, security notifications and general communications to customers;

– Investigate and prevent fraudulent activities, unauthorized access to the services or other illegal activities.
 

The legal basis for such processing shall be (a) the performance of the relevant contract, (b) compliance with a legal obligation to which Turinvicta is subject, or (c) necessity for the purposes of the legitimate interests pursued by Turinvicta or a third party.

(ii) communicate with you regarding products, services, offers, promotions that we consider may be of interest to you or send you our newsletter, if it is in line with your marketing communications preferences. However, you may always opt out of receiving such communications at any time by using the means provided for this purpose in each communication sent, or by managing your preferences in this regard through the unsubscribe option in the newsletter itself.

4. Lawfulness of Personal Data Processing

As mentioned, all personal data processing operations performed by Turinvicta have the proper legal basis, either (i) based on your consent to the processing of personal data for the respective purposes, or (ii) because the processing in question appears to be necessary for the execution of a contract or service with Turinvicta to which the data subject is a party or for pre-contractual steps at his request, or (iii) because the processing is necessary for compliance with a legal obligation to which Turinvicta is subject, or, finally (iv) because the processing is necessary for the purposes of the legitimate interests pursued by Turinvicta or third parties.

5. Period of Retention of Personal Data

Turinvicta will retain your personal data as necessary for the relevant activity or purpose, namely to provide you with the services concerned and in any case respecting any applicable retention period defined by applicable law (legal obligation).

If you wish to change your personal data or request that we no longer use it, in accordance with applicable law, please contact us at the following email address: info@turinvicta.com.

6. Cookie Policy

What are cookies?

Cookies are small text files stored in your browser when you visit a website. Most websites use them to improve their user experience and site performance.

 

How do we use cookies?

Turinvicta on its GetinPorto website uses cookies to record details about each of your current sessions and to collect statistics in order to optimize the functioning of the site and provide content tailored to your interests. Some features of the site may not function properly if you do not enable the use of cookies.
 

What types of cookies does GetinPorto use?

We use the following types of cookies:

– Functional cookies (strictly necessary).

Used to store each session setting, namely your language preferences.

– Analytical cookies

Used to measure site speed performance and to collect information related to which pages of the site have more or fewer views in order to help improve content for all site users in general.

– Targeting Cookies

Sã These are cookies that record the user's visit to our website, the pages visited and the links followed.
 

In particular, Turinvicta's websites use Google Analytics, a "web analytics" service provided by Google, Inc. Google Analytics uses cookies in order to allow Turinvicta to analyze how you use the website. The information generated by the cookies about your use of the websites (including your IP address) may be transmitted to and stored by Google, and Google will use this information to evaluate your use of the websites, to create reports about the traffic on each page of the websites for the website operators and to provide other services relating to website traffic and internet usage. Google may also transfer this information to third parties where required to do so by law or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You can disable these cookies by selecting the appropriate preferences in your browser.

You can find more information about Google Analytics at the following link:

https://www.google.com/analytics/terms

If you wish to disable Google Analytics services, you can do so by following the following link:

https://tools.google.com/dlpage/gaoptout?hl=en

You can find more information about the cookies used here:

AdWords Remarketing – https://policies.google.com/privacy

LinkedIn – https://www.linkedin.com/legal/privacy-policy

Twitter – https://twitter.com/en/privacy

Facebook – https://www.facebook.com/legal/FB_Work_Privacy

Google Plus & YouTube – https://policies.google.com/technologies/cookies?hl=pt-PT

How can you manage your cookies?

You can manage your cookies through your cookie preferences or through your browser's cookie features. However, disabling cookies may prevent some services from working properly, affecting, partially or totally, the navigation on Turinvicta websites.

You can choose not to enable each of the cookie categories (except for strictly necessary cookies) by accessing your browser's cookie preferences:

Firefox:

Manage Cookies in Firefox

Chrome:

Manage Cookies in Google Chrome

Internet explorer:

Manage Cookies in Internet Explorer

All about Cookies:

www.aboutcookies.org

7. Transmission of Data to Third Parties

Turinvicta Viagens e Turismo Lda does not transmit your personal data to third parties, except when necessary for the provision of contracted services and/or to comply with legal obligations applicable to Turinvicta.

Such transmission to third parties is, in any case, carried out in accordance with the applicable data protection law, and within the scope of the established purposes and legal basis.

Turinvicta may share your personal data, to the extent strictly necessary, with the following entities:

– Parties to the relevant business relationship, including for the purpose of the provision of services by Saphety;

– Service providers who provide services to Turinvicta within the scope of the purposes set out above.

The provision of information or services by Turinvicta to its users and/or clients, namely through its websites, may involve the use of subcontracted third party services, which may imply that these third parties have access to your personal data.

In this case and whenever necessary, Turinvicta will only use subcontracted entities that provide sufficient guarantees regarding the technical and organizational measures appropriate to the processing in question, so that it complies with the requirements of applicable law, and such guarantees will be established by contract signed between Turinvicta and each of these third parties.

8. Transfer of Personal Data to Third Countries or International Organizations

Turinvicta may need to transmit personal data collected to a third country outside the European Union and not included in the list of countries that the European Union considers to meet adequate levels of protection of personal data. In this case, Turinvicta will ensure that such transfers of personal data are carried out in strict compliance with applicable legal standards and resulting from applicable data protection laws, in particular the GDPR. Avoiding however the default practice.

9. Security of your Personal Data

Turinvicta has implemented a set of security procedures for the protection of your personal data against unauthorized access, use or disclosure.

Turinvicta ensures that the personal data provided and stored on its servers are in a controlled, secure environment, protected from unauthorized access, use or disclosure.
 

In case Turinvicta needs to subcontract services to third parties who may have access to your personal data, subcontractors will adopt all technical security and organizational measures that may be necessary to protect the confidentiality and security of your personal data.

10. Your Rights as the Data Subject

In accordance with and pursuant to the Regulation on the Protection of Personal Data ("RGPD"), as a Data Subject and in relation to your personal data processed by Turinvicta, you have the right to request access, rectification or erasure of your personal data, the right to limit the processing of your personal data, as well as the right to portability of the personal data you have provided to Turinvicta

Turinvicta will make appropriate efforts, within the scope of its legal obligation, to provide, rectify or delete your personal data in Turinvicta's files.

To exercise such rights, please contact us at the following email address: info@getinporto.com.

11. Incident Response

Turinvicta has an incident management system related to data protection, privacy and information security in place.

We use threat detection technologies to help identify and respond to security or privacy incidents (notably any personal data breach under the GDPR).

12. Changes to this Privacy Policy

This Privacy Policy may be subject to updates, so we suggest that you consult it regularly.

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