FAQs

Once you have purchased your Get In Porto Pass, and choose the activity you want to do, you must present the QR code assigned to you to be read and allow you to enter or the ticket in experiences with required reservation.
Don't forget to check the experience details in advance if you need to book in advance.

You can check the listing of all available experiences HERE

Your Get In Porto allows to visit the main attractions of the city with full flexibility, and additionally saves you money and time.

Some of the activities require a reservation, and for others it will be advised. This information will be highlighted in the activity description.

Get In Porto Pass will be active when it is used for the first time.

The Get In Porto Pass has a period of 6 months to be activated. After the first use, you have 60 days to use your Get in Porto Pass.

The price of your Get In Porto Pass depends on the number of activities you want to do during your visit to Porto.Please check

You can contact us at +351 226 150 041 during office hours, or by email info@getinporto.com

Your Get In Porto Pass will be sent in your confirmation email. You can print the Get In Porto Pass, or display the corresponding QR code on your mobile phone.

Yes, at the time of purchase you can decide how many people will buy. The confirmation email will send all passes purchased at that time.

You can enter your e-mail and your pass number in the "Consult Pass" menu.

No, The Get In Porto Pass cannot be used on public transport.

No, each experience can only be enjoyed once.

Our cancellation policy allows you to request a refund within 90 days of purchase if the Get In Porto Pass has not yet been activated.
Contact us at info@getinporto.com indicating the Pass number, purchase date and name of the holder.

In case you are a group of more than 20, please contact us at info@getinporto.com, indicating the desired number of people, and the type of Get In Porto Pass.

Subscreva a nossa newsletter e ganhe acesso a campanhas exclusivas


Aceita a nossa Política de Privacidade